Ultimate Namibia Safari
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Ultimate Namibia Safari

On this Ultimate Namibia Safari you’ll track desert-adapted elephants and rhinos, kayak past the marine life of Walvis bay, and search for lions and leopards among stark desert landscapes. Namibia is a vast country, even by African standards, covering an area approximately four times the size of the United Kingdom but with a population of a mere 2 million – one of the lowest densities in the world. It is also an ‘ageless land’; visible through our heritage of rock art created by stone-age artists and geological attractions such as the petrified forest where fossilized tree trunks have lain for over 280 million years. Added to the space and silence, these all contribute to a feeling of antiquity, solitude and wilderness.

The climate is typical of a semi-desert country. Days are warm to hot and nights are generally cool. Temperatures are modified by the high plateau in the interior and by the cold Benguela Current that runs along the Atlantic coastline. Except for the first few months of the year, the country is generally dry with very little rain.

This Guided Namibia Safari affords you the chance to experience this magnificent and memorable country in a very personal way. You will have your own professional and experienced safari guide who will enhance your enjoyment of this unique country by making it a fascinating and stress-free journey of discovery amidst very dramatic scenery. The knowledge, experience and attitude of our guides are critical to a successful safari which is why we ensure that they are both personable and very professional.

Your local guides will have an intimate knowledge of each area and camp/lodge that you visit, allowing them to share the local highlights whilst adding continuity and depth to your safari. It goes without saying that they know exactly what a “True African Safari” is all about. Not only are our guides highly qualified, each has a specific area of expertise. Together they possess the breadth and depth of knowledge to allow them to answer questions and satisfy the particular interests of each of our guests. Your guides will turn your safari into an experience of a lifetime!

Ultimate Namibia Safari

From $7599 per person sharing

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Adventure Highlights

  • Travel with expert naturalist guides.
  • Visit the world renowned AfriCat Foundation and have close encounters with some of Africa’s large cats.
  • Embark on exciting game drives within the Etosha National Park.
  • Game viewing at a floodlit waterhole at night.
  • Visit an authentic and remote Himba settlement.
  • Visit the UNESCO World Heritage Site at Twyfelfontein.
  • Search for desert-adapted elephants and rhino.
  • Embark on a kayak trip or boat cruise on the Atlantic Ocean and enjoy close encounters with seals, dolphins, marine birds and possibly even whales.
  • Climb some of the world’s highest free-standing sand dunes, based from inside the National Park.

Day 1 – Arrival in Windhoek

After landing at the Hosea Kutako airport, 40 km outside Windhoek, you will be treated to an optional short city tour of Windhoek en route to your hotel. Take the rest of the afternoon to relax and settle into your charming accommodation or explore Windhoek city shops and craft market. Dinner tonight is enjoyed at the excellent in-house restaurant together with your private naturalist guide who will be accompanying you on your journey.

Dinner (local drinks included) – Overnight: Galton House

Day 2 – Windhoek to AfriCat Foundation

After a leisurely breakfast you will be collected by your guide and set off on your journey, which today takes you through Okahandja to Okonjima, located at the base of the Omboroko Mountains near Waterberg. You will arrive in time for lunch at Okonjima Bush Camp. Here you can enjoy the welcoming atmosphere, superb accommodation and fantastic activities; starting with a guided afternoon excursion and a possible visit to the night hide after dinner, if on offer.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Okonjima Bush Camp, AfriCat Foundation

Day 3 – AfriCat Foundation to East Etosha National Park

Visit the blue sink hole of Lake Otjikoto en route to Namibia’s largest National Park, Etosha. Here we will spend the next three days looking for the charismatic megafauna of Southern Africa, including lion, leopard, elephant, rhino, giraffe, zebra, ostrich, and much more.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Mushara Outpost

Day 4 – Etosha National Park

Today your guide will treat you to an exciting full day game drive into the north-eastern side of Etosha National Park, stopping off at selected waterholes to view game. Etosha boasts some 114 mammal and 340+ bird species, in addition to the dramatic salt pans the stretch as far as the eye can see.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Mushara Outpost

Day 5 – Eastern Etosha National Park to Southern Etosha Boundary

Another exciting day searching for game, this time heading to the southwest section of the Park, eventually reaching Ongava Private Game Reserve, spanning 30,000 hectares along the south-west border of Etosha National Park. The reserve is home to a wide variety of game including lion, leopard, giraffe, rhino, Hartmann’s mountain zebra, gemsbok (Oryx), kudu, steenbok and much more. The scenery is attractive with large open plains blending into Mopani tree woodlands and granite outcrops. The evening and night can be spent game viewing at the camp’s floodlit waterhole.

Breakfast, Lunch & Dinner (local drinks included) -Overnight: Andersson’s Camp

Day 6 – Etosha National Park to Palmwag Concession

Today is a long day, but filled with many memorable experiences. After an early breakfast at Anderson’s Camp this morning, the road takes you to the Palmwag area. En-route you will visit a local Himba settlement – you may have to search for a while as the semi-nomadic Himba people sometimes move locations with no notice. They are one of the last most traditional peoples of Namibia and have little time for conventional practices. You will learn about the customs and traditions of this very proud nation, and will be given insight into their beliefs, way of life and everyday routine. You continue to Palmwag, stopping for lunch en-route before you continuing via a scenic nature drive to the Desert Rhino Camp. Arrival in camp should be in time for a sundowner and hot shower.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Desert Rhino Camp

Day 7 – Palmwag Concession

Spend an exciting and memorable morning out rhino tracking followed by a picnic lunch before returning to camp in the early afternoon. Relax at camp until you head out again later in the afternoon for a scenic nature drive or walk.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Desert Rhino Camp

Day 8 – Palmwag Concession to Twyfelfontein (Damaraland)

After an early breakfast at Desert Rhino Camp, you depart and head south towards the Twyfelfontein area. You will visit Twyfelfontein, Namibia’s only World Heritage Site, as well as some other geological attractions in the area. Lunch will again be had ‘a la picnic’ style before you head down into the Aba Huab and Huab River Valleys in search of the elusive desert adapted elephants, en-route to Mowani Mountain Camp. Of course, there is no guarantee that they will be around and, given the long day ahead of you, the tracking will be short but intense and hopefully result in finding these majestic creatures. Arrive at Mowani Mountain Camp just before sunset, after what will have been an exciting and informative day.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Mowani Mountain Camp

Day 9 – Damaraland to Swakopmund

After breakfast you depart for Swakopmund. On your way to Swakopmund you have lunch and also pass Namibia’s highest mountain, the Brandberg, arriving in Swakopmund in the mid-afternoon. There will be time this afternoon to wander around town on foot if appeals before dinner at a local seafood restaurant.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Hansa Hotel

Day 10 – Swakopmund

After an early breakfast your guide will drive you along the scenic coastal road back to Walvis Bay for your choice of a kayaking adventure or motorized boat cruise through the outer lagoon and Harbour. Both options are ideal ways of seeing Cape fur seals, Heaviside and bottlenose dolphins, pelicans, flamingos and a wide variety of other sea birds. If you are lucky, there is also a chance of seeing whales, leatherback turtles and sunfish. You will return in the early afternoon, after which you may like to explore Walvis Bay further before returning to Swakopmund.

After returning to Swakopmund the afternoon is at your leisure, before you head out for dinner at a local restaurant. You may like to partake in one of the many activities that Swakopmund has to offer, including camel rides, scenic flights, quad-biking in the dunes, sky diving and more (all at extra cost).

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Hansa Hotel

Day 11 – Swakopmund to Sossusvlei

After breakfast you depart from Swakopmund and make your way into the heart of the Namib Desert. Lunch is had en route, and shortly before arriving at the Sossus Dune Lodge, you visit the Sesriem Canyon near the gate to the Namib Naukluft Park. You arrive at the Sossus Dune Lodge in the late afternoon and have the rest of the afternoon at your leisure. This is the only lodge situated inside the National Park, and gives us 24 hour access to the giant sand dunes of the Namib Desert.

NOTE: As an alternative to the drive from Swakopmund to Sossusvlei you may like to take a scenic light aircraft flight over Sossusvlei and along the Diamond Coast (optional extra at additional cost), weather permitting allowing you a bird’s eye view over the salt pans, Sandwich Harbour, shipwrecks, abandoned mining camps & dune sea before landing in Sossusvlei. Your guide will drive ahead and meet up with you in Sossusvlei later in the day.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Sossus Dune Lodge

Day 12 – Sossusvlei

This morning you will rise early for a magical excursion with your guide in the Namib Naukluft National Park setting off from the lodge which is already inside the Park gates.

As a result, you can be on your way at sunrise to capture the dunes whilst the light is soft and shadows accentuate their towering shapes and curves. This area boasts some of the highest free-standing sand dunes in the world. Your local guide will give you an insight on the formation of the Namib Desert and its myriad of fascinating creatures and plants that have adapted to survive these harsh environs. Once you have explored to your heart’s content you can enjoy a relaxing picnic breakfast under the shade of a camel thorn tree. Return to Sossus Dune Lodge in the early afternoon for a late lunch, stopping off to view Sesriem Canyon en route if this wasn’t done the previous day. The rest of the afternoon is at your leisure (from experience, this is usually welcomed after an exhilarating morning in the dunes) or can be spent exploring the area with your local guide.

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Sossus Dune Lodge

Day 13 – Sossusvlei to Windhoek

After breakfast this morning will depart Sossusvlei and drive back to Windhoek. You will have lunch en route, arriving in Windhoek in the afternoon, heading to Galton House for the last night of your Namibian Safari. If time allows today, time can be spent doing some last minute shopping, before returning to the guesthouse to freshen up for dinner. Dinner tonight will either be at the Galton House or at a local restaurant in town.

NOTE: Option to include a sunrise balloon flight or light aircraft flight over the Namib Naukluft National Park before you depart for Windhoek (optional extra at additional cost).

Breakfast, Lunch & Dinner (local drinks included) – Overnight: Galton House

Day 14 – Departure

Spend as much of the day as is available relaxing at the guest house or exploring town until it is time to be transferred to the Windhoek International Airport in time you’re your international flight home (not included). We wish you safe travels and hope that your Namibian safari has been full of unforgettable highlights and memorable experiences!

Breakfast – This is the official end of your privately guided Namibian Safari…bon voyage!



Namibia_Bush Camp Bed

Okonjima Bush Camp

Okonjima Bush Camp is run separately from the main camp, and offers an up market alternative to the ever popular Okonjima Main Lodge. It is situated on a wilderness area approximately 3km from the main camp and consists of nine luxurious thatched African Chalets. Accommodation at Okonjima Bush Campis in charming thatched African style chalets linked by walkways to a main Lapa area shaped like a camelthorn pod where meals are taken and activities begin. Each exclusive chalet is completely private and the green canvas ‘walls’ can be rolled up to give you an 180 degree view so you can lie in bed and watch life in the bush going on around you whilst you relax in total comfort.

Okonjima has an education and research centre, as well as rehabilitation camps for various animals and it is home to a large number of rescued cheetahs, leopards, and other predators. You will have the opportunity to learn about what is being done by the foundation to ensure the survival of cheetah and leopard in Namibia and, in the evenings, you have the option to visit a night hide or go on a night game drive and look for nocturnal animals such as honey badger and porcupine.

For the energetic early-riser there are interesting guided walking trails on offer, and bird watching is also a popular activity as over 300 bird species have been identified here. Two spacious hides are located within easy walking distance of the lodge and another is situated at a recently established vulture restaurant just a short drive away. Okonjima also has three domesticated lions – Matata, Tambo and Tessie who were born in captivity and rescued by AfriCat. They have become long term residents and, although visits to their home compound no longer form part of the activities generally on offer, they can often be heard in the mornings before trails leave the lodge. Please note: because of the proximity of lion, leopard and cheetah, children under the age of 12 are not allowed at Okonjima Bush Camp. Okonjima Bush Camp is situated at the edge of a wilderness area in the Omboroko Mountains about three hours drive north from Windhoek.


Mushara Outpost

Mushara Outpost is an excellent base from which to explore the eastern side of Etosha National Park.Guests are accommodated in custom made tents, raised on wooden decks and nestled amongst trees on the western bank of a small omuramba, also known as a dry river bed. Each luxury tent is furnished with a mini bar, coffee station, safe, air-conditioning and heating, telephone, mosquito net and hairdryer. Meals are served in the main dining area or on the expansive veranda. A refreshing pool is welcome relief after a hot day in Etosha where the focus of the day’s activities takes place. The Mushara Outpost is all about old-fashioned hospitality with warm, friendly and personalized service on the doorstep of the magical Etosha National Park.


Andersson’s Camp

Located just 4.5 km from Etosha National Park’s Andersson Gate, Andersson’s Camp takes its name from Charles Andersson, the Swedish explorer who first ‘discovered’ the Etosha Pan with Sir Francis Galton in 1851. Set against a backdrop of the low Ondundozonanandana Mountains, Andersson’s Camp is located within the private Ongava Game Reserve which borders onto Etosha National Park. The Ongava Game Reserve is typified by white calcrete soils, rocky outcrops and scrub-covered plains which support a rich variety of game such as giraffe, lion, rhino and various antelope species. The Camp overlooks a waterhole where guests can enjoy the interaction of wildlife coming and going throughout the day and night. This former farmstead has been tastefully rebuilt to modern-day standards. The design and construction of Andersson’s Camp was guided primarily by the principles of environmental sustainability – reduce, reuse, recycle. The old farmhouse now forms the main dining, bar and swimming pool area of Andersson’s Camp, with guest tents radiating outwards into the secluded Mopani woodlands typical of the region. Tents are constructed using a clever mix of calcrete stone cladding, canvas and wood, with double-door entrances and a small verandah that is an extension of the elevated wooden decks on which the tents are raised. The open-air en-suite bathrooms continue the unique design. Andersson’s Camp’s close proximity to Etosha National Park is ideal for game drive excursions into Etosha to take in the array of game found there.


Desert Rhino Camp

Desert Rhino Camp is a comfortable and charming tented camp located on the unique Palmwag concession in rugged northern Damaraland. This camp offers a fascinating insight into the ecology and conservation of the area as well the incredible desert adapted black rhino. Desert Rhino Camp lies amongst rolling, rocky hills with scattered euphorbia, ancient Welwitschia plants, scrubby vegetation and isolated clumps of trees of the 450 000-hectare Palmwag Concession. This region is marked for its tranquil, minimalist beauty, surprising wealth of arid-adapted wildlife and the largest free roaming black rhino population in Africa. Desert Rhino Camp functions as a collaborative effort between Wilderness Safaris and the Save the Rhino Trust (SRT) – an NGO that has been has been instrumental in the preservation of these rare, desert adapted black rhino. Having barely survived the slaughter of ’80s and ’90s throughout other parts of Africa, the black rhino population has doubled since the formation of the SRT. Set in a wide valley sometimes flush with grass, accommodation at Desert Rhino Camp is in the form of 8 Meru-style canvas tents that sleep up to 16 guests. Raised from the ground on a wooden deck, each tent features an en-suite bathroom with a hand basin, flush toilet and shower. Beds are made up with crisp, white linen and have two dark wood bedside tables with wicker reading lamps. An extension of the deck functions as a front verandah where guests can relax in director’s chairs to take in the magnificent vistas of the surrounding desert and Etendeka Mountains. The tented restaurant and lounge area of Desert Rhino Camp is also raised on a wooden deck in a single tent which is open plan and has partially open sides offering panoramic views. To one side there are couches and to the other a large, simple dining table. Evening meals are taken around the fire pit, in front of the lapa, where guests can relax and socialize. Activities during your stay here include guided 4×4 scenic drives, rhino tracking, walks, birding and nature drives.


Mowani Mountain Camp

The thatch dome-shape structures of Mowani Mountain Camp echo that shape of the rough textured granite boulders amongst which they are built, a theme complemented by African wood carvings and artifacts. Mowani’s main complex consists of a reception area, bar, spacious dining room and lounge overlooking a waterhole where elephants and other animals come to drink. Guest are accommodated in 12 Luxury East African style en suite safari tents built on raised wooden platforms, each with a canvas veranda and splendid views over the Aba Huab Valley.


Hansa Hotel

A timeless classic forming part of Swakopmund’s architectural culture is the grand Hansa Hotel, dating back to 1905. Conveniently located in the centre of town, the Hansa Hotel is within easy walking distance to the waterfront, shops, cafes, the aquarium, Crystal Gallery and other attractions which Swakopmund has to offer. Not only is the Hansa Hotel world renowned for its outstanding cuisine, but also comparable with the most prestigious address encountered abroad. This luxurious residence places emphasis not only on personalized service and elegant style, but also affordability.


Sossus Dune Lodge

Sossus Dune Lodge is ideally located with dramatic views out over the surrounding desert landscapes; its unique location allows you early entry into the dunes at Sossusvlei an hour before sunrise and a late exit an hour after sunset. The Lodge has been constructed on stilts linked by wooden walkways, thus creating the least amount of impact on the fragile desert environment. Accommodation is in very comfortable en-suite wooden and canvas chalets that lead on to a private wooden veranda overlooking the expansive desert plains. There is a large main area consisting of a dining room, a swimming pool, and a pleasant bar. From the Lodge you can take an easy walk to explore the local area, or just relax on your balcony or by the pool.


Galton House

Galton House is Windhoek’s newest accommodation establishment. Named after the famous explorer Sir Francis Galton, it has a relaxed but efficient style which creates a very welcoming atmosphere. Impressive wildlife photography adorns the walls whilst the rest of the interior is a combination of modern minimalistic and understated chic. A mere ten minute drive from the centre of town and perched on the edge of Windhoek’s northernmost affluent suburb of Eros, guests staying here will be ensured of peace and tranquillity. There is Wi-Fi throughout the property and the eight guest rooms all have wired internet connectivity and satellite television. There is a coffee/tea station available in the reception area and these can also be provided in the rooms on request. The communal areas consist of a large lounge, indoor and outdoor dining areas, a swimming pool, an early arrival/late departure day room (including toilet, shower, changing and re-packing facility) as well as understated garden areas. There is also a delightful ‘al fresco’ dining area by the pool where freshly prepared and very tasty meals are served (including lunch and dinner). A number of shops, restaurants and supermarkets are within easy striking distance.


This Guided Namibia Safari affords you the chance to experience this magnificent and memorable country in a very personal way. You will have your own professional and experienced safari guide who will enhance your enjoyment of this unique country by making it a fascinating and stress-free journey of discovery amidst very dramatic scenery. The knowledge, experience and attitude of our guides are critical to a successful safari which is why we ensure that they are both personable and very professional.

Your local guides will have an intimate knowledge of each area and camp/lodge that you visit, allowing them to share the local highlights whilst adding continuity and depth to your safari. It goes without saying that they know exactly what a “True African Safari” is all about. Not only are our guides highly qualified, each has a specific area of expertise. Together they possess the breadth and depth of knowledge to allow them to answer questions and satisfy the particular interests of each of our guests. Your guides will turn your safari into an experience of a lifetime!

ACCEPTANCE: Deposit or Payment on your booking constitutes your acceptance of these Terms and Conditions, which are subject to change without notice.


DEPOSIT & PAYMENT: A minimum 25% deposit is required at time of booking – deposit amount will vary based on the itinerary, destination, and partner operators. Some tours, accommodations, or events require earlier payment or deposits and you will be advised if this is the case. Late or nonpayment may cause automatic cancellation of your booking. Final payment is due 60 days prior to departure. If cancellation is received 60 days or more prior to departure, the full deposit can be used towards a future booking. Cancellation must be received in writing. If cancellation is received 14 to 59 days prior to departure, 75% of the trip cost is non-refundable. If cancellation is received within 2 weeks of departure, 100% of the trip cost is non-refundable. Additional change and cancellation fees may apply based on the discretion of the service providers used in said itinerary.


*Please note: Change and cancellation fees do not include penalties incurred by third parties that are out of our control. Other cancellation fees or refunds for customer cancellation are at the discretion of the hotels, tour operators, caterers, rental car agencies, and other service providers with which EverGreen Escapes has reserved on the customer’s behalf for travel and tour related services. Insurance purchases are always non-refundable.


AIR CANCELLATION/CHANGE PENALTIES: In addition to the above mentioned EverGreen Escapes’ cancellation penalties, airline tickets, once issued, are 100% non-refundable. Changes may be made depending on the fare purchased and fees will apply. These fees will be advised when the changes are requested and can vary by airline. Please note it is the passengers responsibility to provide EverGreen Escapes with the correct full name for your airline ticket, if a ticket needs to be re-issued because EverGreen Escapes was not given the correct information a ticket re-issue fee will apply.


INSURANCE: Travel insurance is not included but can be purchased to cover penalty costs in the event you need to cancel or change your travel plans (subject to approval of claim by the insurer). It also can provide medical and emergency assistance protection as well as some loss and delay coverage. Travel insurance can be purchased through EverGreen Escapes.


VALIDITY/CHANGES: Your itinerary contains information believed to be accurate at the time of publication. EverGreen Escapes reserves the right to modify an itinerary or substitute tour components and inclusions without prior notice. Once a deposit has been received, a minimum $50 per booking change fee will apply. Other change fees are at the discretion of the hotels, tour operators, airlines, rental car agencies, and other service providers.


QUOTES: Unless guaranteed in writing with a specific expiration date, quotes from our office are subject to change until full payment is made.


CHILDREN: Child discounts are sometimes available depending on the travel products selected. Please note some travel products do not allow children below a certain age. If traveling with children please always check for specials and restrictions. All children under the age of 18 MUST have a parent or guardian with them at all times.


PASSPORTS/VISAS: A passport valid for six months beyond the date of return travel is required for entry into all destination countries. Customers/travelers with a passport from a country other than the US or Canada should request information regarding any necessary documents from the destination countries’ consulates or their travel agents. All travelers are required to carry valid identification at all times. Additional Travel Documents, such as Visas, may be required depending upon the countries to be visited and the citizenship of the traveler. It is the sole responsibility of each traveler to ensure that he or she meets the Travel and Immigration requirements of their country of citizenship and those of the countries to be visited. EverGreen Escapes will not be held liable or responsible in any way for any traveler’s failure to obtain Travel Documentation necessary for their trip.


PRICES: EverGreen Escapes quotes prices in US currency based on the exchange rates for the respective foreign currency as of the date of the quote. Customer’s exchange rate is only fixed when full payment is made, unless otherwise noted on Customer’s itinerary. Any price that EverGreen Escapes quotes is subject to change without notice until full payment is made. All prices are ‘from’ and seasonal surcharges and currency fluctuations apply.


RELATIONSHIP OF THE PARTIES: EverGreen Escapes shall be deemed to be an independent contractor for all purposes under these Terms & Conditions. EverGreen Escapes is acting solely to facilitate the reservation and purchase of Travel Related Services and is not acting in any other capacity with either the Customers or the Service Providers, including, but not limited to, any partnership, joint venture, co-ownership, or agency relationship of any kind with any Customer or Service Provider. EverGreen Escapes does not have any control over the quality, timing, safety, or legality of any Travel Related Service actually reserved or purchased by or for a Customer. EverGreen Escapes does not and can not control whether a Service Provider represents its products accurately or fulfills any agreement or obligation with any Customer.


ENVIRONMENT & WILDLIFE: Our clients always maintain a respectful distance while watching or photographing wildlife. Move slowly and quietly around wildlife when hiking. Avoid brightly colored clothes; wear drab greens and browns instead. Do not pick plants or wildflowers or trample over their habitats. Stay on the trail. Shore side, refill all holes and return large rocks to their original positions. Observe limits on the collection of edible species, and forgo the collection of others for souvenirs. Handle tide pool creatures gently and briefly, and return them to their original places. Educate others about ethical wildlife observation – spread the word.


LIMITATION OF LIABILITY: EverGreen Escapes shall not be liable for any claims, losses, damages, costs, expenses, delays, sickness, injury, or loss of enjoyment, of any nature or kind whatsoever, resulting from events beyond EverGreen Escapes’ or a service provider’s reasonable control. In no event will EverGreen Escapes’ liability exceed the total amounts Customer paid EverGreen Escapes for Customer’s travel. EverGreen Escapes assumes no responsibility for lost tickets, documents, passes, or coupons.


DISPUTES & INDEMNITY: As EverGreen Escapes is not involved in providing the Travel Related Services for the Customer, any and all disputes between a Customer and Service Provider are solely between that Customer and that Service Provider, and the Customer and Service Provider should handle all such disputes directly with that Customer or Service Provider. If Service Provider or Customer contacts EverGreen Escapes relating to any dispute between the Customer or Service Provider, EverGreen Escapes may, in its sole discretion, facilitate dispute resolution and reserves the right to take any action that EverGreen Escapes deems appropriate under the circumstances. Customer agrees to release EverGreen Escapes and its agents and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. Furthermore, Customer agrees to indemnify, defend and hold harmless EverGreen Escapes from any liability, loss, claim, and expense, including reasonable attorney’s fees, arising out of or in any way connected with such disputes.